This Privacy Policy sets out how Tax Navigators (ABN [insert if applicable]) collects, uses, stores and discloses your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
We are committed to protecting your privacy and handling your personal information responsibly and transparently.
We may collect the following types of personal information:
- Name and contact details (e.g. email address, phone number)
- Company or organisation name
- Information submitted through enquiry forms or booking systems
- Information collected during consultations, webinars or events
- Technical data (e.g. IP address, browser type, website usage via cookies)
We may collect personal information through:
- Website enquiry or contact forms
- Service booking platforms
- Email communications and phone correspondence
- Booking systems used (including tools)
- Analytics tools (e.g. Google Analytics, CRM integration)
We use your personal information to:
- Respond to and provide services
- Schedule consultations and booking sessions
- Deliver accounting or related content
- Issue invoices and process client communications
- Send important updates, reminders and alerts
- Comply with legal and regulatory obligations
We will not use your personal information for direct marketing without your consent.
We may disclose your information to:
- Service providers (e.g. CRM, scheduling, or webinar platforms)
- Legal, accounting, or professional advisors (as required)
- Government or regulatory bodies if legally required
We do not sell, rent or trade your personal information.
Our website may use cookies to track usage patterns, traffic trends and user behaviour. This helps us improve functionality and content.
You can adjust your browser settings to disable cookies, but this may affect your user experience.
You have the right to access the personal information we hold about you and request correction if it is inaccurate or outdated.
To make a request, contact us at:
Email: info@taxnavigators.com.au
Phone: +61 403 228 686
If you have a concern or complaint about how we have handled your personal information, please contact us. We will respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We may update this Privacy Policy from time to time.
The most recent version will always be published on our website with the effective date noted.
If you have any questions about this Privacy Policy or how your information is handled:
Tax Navigators
Email: info@taxnavigators.com.au
Phone: +61 403 228 686
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